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Pharmacy Services

Pharmacist Prescribing (Ask for detail)

Our Pharmacists at our pharmacy locations have Additional Prescribing Authorization (APA) to perform certain tasks in order to improve front-line care. For example, they are able to prescribe drugs to treat several minor health ailments and issues.

Below is a list of some possible ailments for which your Pharmacist can prescribe treatment for, after doing an assessment. If you have any questions, please don’t hesitate to give us a call.

  • Traditional strep tests require patients to visit a doctor’s office and wait 24-72 hours while their test results for this unpleasant bacterial infection come back.
  • In the interim, patients suffer with uncomfortable throat pain and fever while waiting for their results. We offer an alternative at our pharmacy locations. We carry and perform rapid strep tests, these can produce a test results with a mere 10 minute wait time.
  • Our APA, prescribing pharmacists have the ability to prescribe antibiotics to patients who unfortunately test positive. This means patients can be assessed, tested, and treated in the pharmacy, without having to ever set foot in the doctor’s office and experience days of waiting time, while experiencing uncomfortable symptoms.
  • Regrettably, the rapid strep test isn’t covered through healthcare benefits, this means there is a fee of $20 to perform the throat swab for the strep test. However, patients find this service well worth it to avoid the wasted time and discomfort that accompany traditional strep tests and lengthy visits to a doctor’s office.

A cold sore usually passes through multiple stages of symptoms as it progresses; firstly, tingling and itching, many people feel an itching, burning or tingling sensation around their lips for a day or so before a small, hard and painful spot appears, and blisters erupt.

It is highly recommended that patients start antiviral therapy as soon as the first signs and symptoms of a core sore appear or are felt. Our pharmacists can prescribe antivirals for cold sores on the same visit, after a quick assessment. This can be a time-saver and help you avoid the nuisance of long-waiting times at the doctors office.

An Oral thrush (A.K.A oral candidiasis) is a fungal infection that occurs in the throat and mouth. Luckily it is rarely painful and it is described as cream white lesions on the inner cheeks, gums, tongue, and/or back of the throat.

The infection can be transmitted back and forth between a mother and her breastfeeding infant. Women whose breasts are infected may experience symptoms including: red or sensitive nipples, shiny or flaky skin on the areolas, unusual pain while nursing or between feedings, or deep, stabbing-like breast pains.

Oral thrush is caused by the fungus Candida albicans. Although it is a naturally occurring fungus in the mouth, it is possible for it to excessively multiply and cause an infection. Certain antibiotics may contribute towards an oral thrush. This same fungus is also responsible for causing diaper rash for babies.

Treatment:
Mild cases of oral thrush are usually resolved without treatment within a few days time. However, if the infection persists, it can be treated with a prescription antifungal medication. Our APA pharmacists can assess and prescribe you the required antifungal medication, as necessary, after an assessment. It is very important to continue treatment and complete the treatment for the entire prescribed period.

Allergies are an overreaction of the immune system to otherwise harmless substances; these are known as allergens. When a allergy susceptible person experiences the first exposure to an allergen, it activates an immune response. Subsequent, repeated exposures to this allergen can result in an excessive immune response because of the release of immune substances, in particular, histamines. These trigger a range of uncomfortable immune reactions whenever the allergen is encountered.

Allergies vary in intensity and can take many forms, for example: atopic dermatitis (eczema), asthma, and allergic rhinitis. Allergies can be treated and/or prevented by both medicinal and non-medicinal measures.

Causes:
The biggest factor influencing susceptibility to allergies is genetic predisposition, this means that if one or both parents suffer from allergies, the likelihood of their children developing allergies is greater.

Allergic rhinitis can be divided into two types:

  • Seasonal (acute): This type occurs at specific times of the year when the triggering allergen is in abundance. For example, springtime allergic rhinitis occurs as a reaction to airborne allergens (e. g., ragweed, tree and grass pollen) that spread when the ice melts and plants begun to release them during the spring season.
  • Perennial (chronic): This type occurs year-round, this type of allergic rhinitis is usually a reaction to persistent, indoor allergens (e.g., dust mites, pet dander, mound).
 

Symptoms:
Allergic rhinitis patients may experience one or more of the following symptoms:

  • Runny nose with clear discharge.
  • Sneezing & itchiness in the nose.
  • Nasal & sinus congestion.
  • Sinus pressure headache.
  • Postnasal drip.
  • Scratchy throat.
  • Red, inflamed skin & mucous membranes.
  • Red, watery and itchy eyes.
  • Breathing difficulty & wheezing.
  • A cough ranging from mild to moderately severe.
  • In severe cases, Asthma is possible.
  • Hives
  • Anaphylactic shock
 

Treatment:
Our APA, prescribing pharmacists can carry out an assessment and prescribe you medication for your allergic rhinitis, based on the results of the assessment.

Eczema (A.K.A atopic dermatitis) is a chronic skin issue that presents as dry, itchy, scaly and red skin that may occur on various different areas of the body.

Eczema can also be associated with a secondary bacterial infection that presents as a darkening of the skin around the eyes and/or an extra fold of skin under the eye. If this infection continues to progress, blisters and fissures may develop, and the skin may become thicker from repeated scratching. eczema usually first appears in children as it seems to be influenced by a genetic component, fortunately it often improves with age.

Causes and triggers:
The most common cause of eczema is an abnormality in the skin’s protective barrier. As a result, moisture leaves the skin easier and leads to the skin becoming dehydrated. This also causes the skin to lack the necessary protection it needs from allergens, microbes and irritants, this lack of protection leads to allergen exposure and therefore itching. Visible skin lesions are a direct result of itching.

Factors contributing toward eczema:

  • Cold and/or dry air.
  • Sweating.
  • Stress and/or anxiety.
  • Rapid temperature changes.
  • Exposure to certain chemical products (soap, detergents, perfumes, etc.).
  • Wearing garments made of wool or synthetic fibers such as polyester.
  • Allergens.
 

Treatment:
Since eczema is a chronic condition, symptoms can worsen but also improve periodically. It is possible for certain people to go years without having any symptoms, however eczema is not curable. However to improve symptoms, such as flares and itchiness, it is highly recommended and important to keep the skin hydrated, our APA pharmacists can provide you certain medications to improve itchiness and other associated eczema symptoms.

Hemorrhoids are cushions of tissue, located in the lower rectum wall & anus, that contain swollen blood vessels. Hemorrhoids can protrude out of the anus, this may lead to them being visible and noticeable to the point where they can be felt. Hemorrhoids can lead to symptoms like itching, pain, and/or bleeding after bowel movements. Hemorrhoids most commonly occur during pregnancy and after giving birth, and mainly affect those between the ages of 45 and 65 years old.

Causes and triggers:
Swollen blood vessels in the rectum & anus that are characteristic of hemorrhoids are most often caused by pressure increases in the susceptible regions of the body.  Some common situations that can lead to hemorrhoids include pregnancy, constipation, diarrhea, and frequent heavy lifting.

Treatment:
Hemorrhoids are usually resolved without treatment within a few days time. However, sometimes prescription medications may be needed to resolve and treat uncomfortable symptoms like itchiness, pain and bleeding. Our APA pharmacists can prescribe you the correct medications, as necessary, after a quick assessment.

The following are some other examples of minor medical conditions that can be treated by our APA, prescribing pharmacists:

  • Mouth Ulcers.
  • Superficial Skin Infections.
  • Pregnancy-associated Nausea & Vomiting.
  • Urinary Tract Infections (UTIs).
  • Vaginal Yeast Infections.
  • Tinea Corporis (Ring Worm).
  • Insect Bites.
  • Onychomycosis (Toenail Infections).
  • Gastroesophageal Reflux Disease (GERD).
  • Diaper Rashes.

Our APA pharmacists can extend certain prescriptions when you have no refills left in order to avoid the interruption of your drug treatment if you have run out of medication before your next doctor’s appointment.

Our APA pharmacists can  order laboratory tests to ensure your treatment is working appropriately, they can also adjust the dosage and extend the prescription on the basis of lab tests.

Our APA pharmacists can adjust your prescription to reduce a drug’s side effects, manage interactions between two drugs or make sure the dosing regimen suits your schedule and lifestyle. Your pharmacist are able to modify the dosage, form, or quantity of a medication to ensure it reaches the therapeutic targets set by your doctor (e.g., for hypertension or diabetes). In every case, your pharmacist will contact and communicate with your physician to confirm the treatment is appropriate for you.

If your regular medication is temporarily out of stock, your APA pharmacist can recommend the safest possible alternative based on your needs. A drug from the same category as your original medication will be offered to you as a substitute, that best fits your treatment. The change will be recorded &indicated in your patient file and your doctor will be informed.

When you’re ready, we can help you quit smoking. We offer a comprehensive smoking cessation program to help you meet your goals. Our APA prescribing pharmacists can sit with you on 1-to-1 basis & help you to quit smoking & can prescribe you smoking cessation therapy, on the basis of your assessment.

This 3-month (10 to 12 weeks) program includes:

  • Health and Smoking Assessment Interview
  • Online and Printed resources
  • Ongoing Follow-up and Counseling

Our pharmacists, together with your commitment, can help you quit smoking and leave it behind.

We can provide you a tailored, personalized care plan for your diabetes management with just a 15-30 minute consultation at our pharmacies. During this initial consultation, your pharmacist will:

  • Review your family history, in terms of diabetes.
  • Assess your blood glucose and A1C level & measure your blood glucose level during the consultation.
  • Discuss and practically show you how to maintain proper use of blood glucose monitors.
  • Provide a diabetes action plan to enact for self-management.
  • Review proper injection techniques.
  • Adjust your insulin therapy based on the latest guidelines & and address how to manage hypoglycemic events.
 

Call us to book an appointment with our APA pharmacists. There is no cost to you, completely free, the cost of the service is reimbursed to the pharmacy by the government.

COMPRESSION STOCKING THERAPY

Taking Better Care of Your Legs

Our pharmacists are certified compression stocking fitters and can provide you with custom-made and fitted compression stocking for both you and your family.

If you experience any of the following, compression stocking may be beneficial:

  • Varicose Veins.
  • Heaviness and/or leg fatigue.
  • Pregnancy-associated Leg Swelling & Pain.
  • After Vein Stripping or Sclerotherapy.
  • After Phlebitis or Blood Clots.
  • Chronic Leg Swelling.

If you experience any of the following, it may be of benefit for you to avoid compression stockings:

  • Impaired Arterial Circulation.
  • Reduced Sensation in your Feet and/or Legs.
  • Active, ongoing Infection in the Lower Extremities.
  • Inability to Apply or Remove Stockings.
  • They function by enhancing valves in the vein. Compression stockings compress the leg and in doing so, cause the valves to compress. Even if the valves are incompetent, this may improve their functions anyways.
  • They also create the calf pump mechanism. Any physical activity involving the legs cause the calf muscle to repeatably relax-contract, this helps the calf muscles to push blood flow to move upward through the veins, therefore compression stockings make the calf muscle more efficient by influencing the calf pump mechanism.
  • They create higher pressure in the tissue surrounding the lower muscles this will prevent the legs from swelling through the day, however they will not reduce swelling once it has already occurred.
  • Graduated compression also means greater pressure at the ankle, this pressure helps move blood back to the heart.

Compression stockings should be applied first thing when waking up in the morning, especially when swelling
occurs. They should remain worn as much as possible but may be removed during periods of rest
and must be removed overnight at bedtime. Stocking should not be worn during sleep, ensure you take them off before bedtime.

  • Always use rubber gloves! The gloves allow you to smooth the stockings on rather than pinching and grabbing them with your fingers. This is easier and more comfortable.
  • Powder can be applied to the foot if it is moist and slippery.
  • Gradually pull the stocking over the toes and foot, work the stocking up the leg until smooth.
  • Bring a little more of the stockings onto the foot and work it up the leg until smooth.
  • Continue to do this until the stocking is in position.
  • Do not pull on stocking as this will stretch it in length.
  • Position the stockings in place and smooth any excess material.
  • Do not have wrinkles in the fabric or folds.
 

There are also various devices to help apply stocking. Talk to your pharmacist when you come in for fitting for more information, or if you already wear them, give us a call for advice with any issues.

  • Use lukewarm water and mild soap. We recommend the stocking wash solution.
  • Rinse well.
  • Hang to air dry in a shaded area.
  • Do not place the stocking in a dryer or in direct sunlight.
  • Important! When washing compression stocking with a washer, be sure to only use the gentle wash cycle of your machine, then air dry.

Want to know more?

  • When you first begin to wear compression stockings, try to wear them for two to four hours on the first day and increase the time you wear them each day to allow your body to adjust to them and avoid discomfort. Occasionally, some first-time wearers will experience some discomfort and compression pressure in the legs.
  • If you experience numbness in your feet and/or toes while wearing your compression stocking, and you have not had any numbness prior to stocking wear, please remove them and contact your pharmacist before continuing wear.
  • If you experience skin redness and itchiness while wearing the stocking, it is possible you may have an allergy causing these symptoms, please remove them and contact your pharmacist before continuing wear. 

If you are Interested in compression stockings or already have a prescription from your physician for compression therapy, feel free to come in and speak with our home healthcare staff who can help you choose the right option. They will also make sure the fit is just right for maximum comfort as well as compression therapy improvement, hopefully to help you enjoy wearing them rather than dread putting them on.

Medication Review

Our pharmacists will sit down with you for a 1-on-1 meeting that may last between 30 to 60 minutes, during this consultation, your pharmacist will:

  • Assess your current medication & your medication history.
  • Confirm that you understand why you are taking each medication and the correct way to take it.
  • Identify any existing or possible drug therapy problems.
  • Determine the goals of therapy for each medication.
  • Identify possible interventions to manage any existing or possible drug therapy problems.
  • Create a care plan to help resolve any possible drug related problems and help you achieve the goals of your therapy.
  • Develop a follow up plan to ensure that issues discussed at the appointment are dealt with. We will document the details of the appointment and notify your family physician and other health care providers about the plan discussed.

Compliance Packaging

No matter how effective a medication may be, it will be of little use if it’s not taken or administered properly. Medication management; getting the right drug, to the right patient, in the right dosage and at the right time, is one of the most challenging areas of healthcare management. Our pharmacists specialize in medication delivery systems and are committed to eliminating the opportunity for medication errors, to make medication management as easy and straight-forward as possible. Our systems help ensure that people receiving or self-administering their medications get the right drug at the right time – whether they are at home or in a care setting.

The Pharmacy Pill Pak System is ideal for customers who have difficulty with medication compliance. Each of our pharmacies prepare each Pill Pak blister to contain all the oral, solid mediations for each major time of day when you administer medications. For more information or to enroll in the Compliance Packaging program please give our pharmacies a call to chat with our staff.

Vaccination and Injection Administration

These are some of the injection administrations we can provide. For any questions or concerns, please give us a call.

FREE FLU SHOTS FOR ALBERTANS

Our pharmacies offer complimentary flu shot immunizations beginning around the last week of October each year. Flu shots are available for both a walk-in or appointment basis.
To be eligible for a free flu-shot, all individuals must be 9 years of age or older, and have an Alberta health card. Although, our pharmacies also provide flu-shots to people who are from other provinces or countries, but the a fee for the cost of medication and injection administration may apply. 

SHINGLES AND PNEUMONIA VACCINATION

1 in 3 Canadians will experience shingles in their lifetime and the risk dramatically increases after crossing 50 years of age.


Acute shingles is the most common, present in nearly 100 of patients at one time or another. Fortunately, with proper vaccination, you can reduce the risk of experiencing the severe and long-lasting pain associated with shingles by 70-75%. 


Pneumococcal pneumonia each year forces nearly 300,000 adults admitting in the hospitals who are over the age of 50.

You are at the risk of Shingles if you are:
50 years old or older or have had chickenpox in the past

Call our pharmacies if you are interested in a shingles and pneumonia vaccination.

  • Vitamin B12 Injection.
  • All travel vaccination injection administration (some conditions may apply.
    call for detail)
  • Depo-Provera Injection.

Medication Disposal

Check your medication labels – chances are you have expired or unused medicines, vitamins and over-the-counter products in your home. Return these unused medications to one of our pharmacies for environmentally safe disposal! Throwing medicines in the trash or flushing them down the toilet is unsafe and can harm the environment.


Here are some helpful tips for when returning your unused medication to your pharmacist:

  • When returning needles, they must be in a SHARPS container and not mixed with any other medications.
  • If returning liquids and powders, please leave them in the original packaging. 
  • Remove capsules or tablets from vials or blister packaging and place in a sealed plastic bag.
  • For privacy, remove any identifying labels or information.

Free City Wide Delivery

We offer Free City-wide medication delivery throughout the city of Calgary.

Methadone Dispensing Services

We provide daily witnessed or witnessed and carries for methadone dispensing as prescribed and instructed by methadone prescription clinics.

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